RJO Members

Frequently Asked Questions

What is RJO’s patronage dividend program?

Your patronage dividend is directly related to the yearly purchases made through RJO vendors. On average, RJO members receive over 5% back on all purchases made through the group. For example, if you purchase $200,000 through RJO in one year, you could receive over $10,000 back, just by being a member. In 5 years that's an extra $50,000.00! More about Patronage Dividend

What is the streamlined billing system?

RJO makes paying your vendor bills simple: One Statement = One Check. All your purchases made through RJO vendors will be consolidated onto one simple statement. RJO will send you a bill for those purchases and all you have to do is write ONE check to RJO. More about Steamlined Billing

Does RJO hold any buying shows?

RJO holds two buying shows per year, with exclusive access for members only. The shows are two and a half days of face-to-face buying with outstanding show floor specials and new lines available at each show. You will have the opportunity to participate in educational sessions which provide many new ideas to take back and implement in your store. Finally, you don't want to miss the entertainment and social events which provide a great opportunity to get to know your fellow RJO members. Please note members are required to attend one out of every four shows. More about RJO's Buying Shows

What are the membership dues for an RJO Member or Vendor?

The annual membership fee for retail members is $500.00. Please note, as a new member of RJO you will receive a free six month trial membership.

The annual membership fee for RJO vendors is based on a sliding scale of annual sales volume. A $3,000 initial fee is required for all new vendors accepted into the group.

Is there a minimum purchase amount for being a member of RJO?

  • RJO members must purchase a minimum of $25,000 through RJO vendors, per year and attend 1 RJO Buying Show every 2 years, to maintain membership in the organization.  
  • Members must purchase $50,000 per year to qualify for the three-night, complimentary hotel rooms at RJO Buying Shows.  
  • Members must purchase $100,000 - $300,000/ year and attend one RJO Buying Show each year to retain their territory exclusivity.

Does RJO offer location exclusivity to its retail members?

Yes, any RJO member purchasing above $100,000 / year AND attending at least one show per year can qualify for an exclusive RJO membership in their territory.  Exclusive territorial rights are granted based on the below population table. Please note, if a store purchases above $300,000/year the 20 mile radius is automatically granted, however the store must still attend one show per year to qualify for exclusivity.

If a member's store is considered to be in a metro area,  purchases must be above $300,000 /year with attendance at 1 RJO Buying Show per year to qualify for up to a 10 mile radius. For the complete policy, please contact erin@rjomembers.com

Current Member/ City Town Population (excludes Metro Areas) Exclusive Mile Radius
49,999 & Below 20 miles
50,000 - 99,999 15 miles
100,000 - 149,999 10 miles
150,000 - 199,999 5 miles
200,000 & Above 2 miles

How do I become a member?

Independent retail jewelers interested in joining RJO simply need to fill out a membership application. To learn more about RJO and complete the membership application, click here.

Vendors interested in joining RJO need to complete the Vendor Profile Form. To learn more about RJO and complete the Vendor Profile Form, click here

What is RJO’s membership?

 RJO has almost 1200 members and 200 vendors worldwide

What is the RJO billing cycle?

Invoices are accepted from the 24th of one month through the 23rd of the following month.

When do we receive the RJO statement?

Your statement will be sent around the 26th of each month.

When is the RJO payment due?

Your monthly statement payment is due on the 10th of each month.

When are dividend checks sent?

Dividend checks are split in two equal payments. The first payment is sent the last week in January. The final payment is sent the last week in May.

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